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Can you contact my previous insurer to get my proof of No claim discount?

Sorry, we can't get in touch with your previous insurer to get your proof of No claim discount (NCD) for you. The only way we can get hold of it is if you upload it.

You can find your proof of NCD by looking for your renewal invite or cancellation letter. If you still can't find it, you'll need to ask your previous insurer for a headed letter by email to confirm your proof of NCD. Check that it:

  • is less than 2 years old
  • shows your name as the policyholder and was earned by you
  • shows the number of years NCD you’re entitled to
  • shows your discount was earned on a private car, and not a company car, motorcycle or van).
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