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I can't find any documents showing my No claim discount. What should I do?

If you can’t find your renewal invite or cancellation letter as proof of your No claim discount (NCD), you'll need to ask your previous insurer for a headed letter by post or email to confirm your proof of NCD. Check that it:

  • is from a policy that expired within the last two years
  • shows your name as the policyholder and is earned by you
  • shows the number of years NCD you are entitled to
  • shows the NCD earned on a private car, and not a company car, motorcycle or van.
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