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How can I stop auto-renewal?

Some people forget to renew their home insurance which means they may accidentally be without insurance. To help our customers avoid this problem, we give them the option of buying our home insurance policy on an auto-renewal basis. This means that if your personal details haven’t changed, you don’t need to do anything.

If you don’t want to renew your home insurance policy, you can cancel your renewal in your Aviva Home account. To do this:

  1. Log in to MyAviva.
  2. Select your Aviva Home policy, then choose View renewal details.
  3. Scroll down to the My policies section.
  4. Choose Cancel renewal.

If you’re not currently in the 28-day renewal cycle then you can stop auto-renewal in your Aviva Home account. To do this:

  1. Log in to MyAviva.
  2. Select your Aviva Home policy, then choose Details.
  3. Scroll down to the My policies section.
  4. Find the policy you wish to update and choose Change policy.
  5. Select Edit automatic renewal.
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