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How do I renew my policy?

You can renew your policy from 28 days before your renewal date.
We'll send a renewal invite email to you with your policy details and premium for the upcoming year at least 28 days before your renewal date.
We'll send your invite to the email address you have registered to your policy. Please remember to check your junk mail folder.

How you renew your policy depends on whether you need to make any changes and if it’s set to renew automatically. You can review your policy by logging into your Aviva Online account. To do this:

  1. Log in to MyAviva.
  2. Select your Aviva Online or Aviva Premium policy, then choose Details.
  3. Look for the Notifications section.
  4. Check your current policy schedule and make sure that all your information is correct. It's important that you make changes before you renew your policy. If you don't, it could invalidate it.

If your policy auto-renews and you don't have any changes, then you don't need to do anything. We'll renew your policy using the payment details shown in your renewal invite email.

If your policy auto-renews but you need to make changes to your policy before renewal, choose the Amend and renew option in the Notifications section.
If you've opted out of auto-renewal, choose the Amend and renew option in the Notifications section, even if you have no changes to make. You’ll then be given two options:

  • To go straight to the payment section, choose I want to go to payment.
  • To make changes to your policy before you renew it, choose I want to review my policy details first.
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