If you have a comprehensive policy and your windscreen, door glass or rear windows are damaged and you need to make a glass claim, you can do so by calling our helpline number 0345 030 8647 for UK callers or (+44)1603603857 for overseas callers and selecting the option to make a windscreen claim.
A glass claim won’t have any effect on your No claim discount (NCD) entitlement.
For more information on your glass excesses, please check your Policy Schedule. To download this, log in to MyAviva, choose your Aviva Motor policy and go to the Documents section.
Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.