As your Aviva Online or Aviva Premium motor insurance is an online only policy the only way to send us your proof of No Claim Discount (NCD) is by uploading it. Just follow these three simple steps:
Step 1: Find your renewal invitation or cancellation letter from your previous insurer
Check that it:
See our full NCD acceptance criteria.
Step 2: Scan it or take a picture
If your proof is a paper document, simply scan it or take a picture with your digital camera or camera phone. If it’s an email, print it and scan it or take a screenshot of it.
Please make sure that the image is clear – we need to be able to check all the information we mentioned in Step 1. We accept most types of image files (jpg, jpeg, pdf, gif).
Step 3: Upload to Your account
You can do this through our website or using the app.
Once you’ve registered for MyAviva, you can download the MyAviva app. The MyAviva app is available for both iPhone and Android and is an easy way to upload your proof of no claims – just take a photo and upload!
Automatic validation of No claim discount
We’ve made it quicker and easier for our customers to get their motor insurance from us, by introducing a new service that automatically obtains information about their No claim discount (NCD).
We presently ask our customers to send us proof of their NCD so that we can confirm the number of years discount they’re entitled to and make sure that we’re insuring careful drivers.
Now, we'll get information that quickly checks and validates the number of years of NCD that a customer has, in real-time while they’re purchasing their policy.