How can we help you?

Home insurance claims

  • I want to make a home insurance claim
    Belongs to: Claims , Home insurance
    For home insurance claims, dial: 0345 030 7360*Alternatively, you can register a new claim by clicking here. You’ll need the following to hand: Your policy number. Specifics about what happened and t...
    Last updated: 19/03/2025
  • What's a policy excess?
    Belongs to: Claims , Home insurance
    An excess is an insurance term for the sum of money you'll need to pay if you have to make a claim. You must pay your excess before we can deal with/settle your claim. Your total policy excess is comp...
    Last updated: 20/03/2025