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How do I cancel my policy after I've paid?
Sorry to hear you’re thinking about cancelling your policy. It’s easiest to cancel your policy online.
To cancel, just follow these steps:
Log in to MyAviva.
Select your Aviva Home policy and choose ...
Last updated: 10/01/2022
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What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family.
We can cancel the policy in question, but we first need you to send u...
Last updated: 24/09/2021
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What changes can I make online?
You can use MyAviva to change most of your details - this is free and easy.
You can make the following changes online:
Edit Contents
Edit property details
Change your address
View your claims
...
Last updated: 15/10/2021
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Do you charge a fee if I want to change my policy?
We don't charge any administration fees on changes you make yourself online via My Aviva. We reserve the right to charge up to £30 (subject to Insurance Premium Tax, where appropriate) for any changes...
Last updated: 24/09/2021
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How do I change my buildings or contents cover?
You can change the buildings or contents cover on your policy through your account. Here’s how:
Log in to MyAviva.
Select your Aviva Online or Aviva Premium policy, then choose Details.
Scroll do...
Last updated: 05/11/2021