-
How can I change my payment details?
You can change the account or card you use to make a payment.
You can’t change your Direct Debit date.
You can change whether you pay by monthly Direct Debit or annually at renewal.
To update your cre...
Last updated: 19/03/2025
-
How can I pay an outstanding balance?
If you have an outstanding balance to pay on your policy, you can do this online:
Log in to MyAviva.
Select your Aviva Online or Aviva Premium policy, and then choose Details.
Choose the Notification...
Last updated: 19/03/2025
-
I’ve missed a payment but there’s no option to pay my outstanding balance in my account. What should I do?
Usually this means that we’ve already applied again to take the payment you’ve missed.
You can check this on your default notice email. You can also log in to MyAviva, select your Aviva Online or Aviv...
Last updated: 19/03/2025
-
How can I change my payment details?
You can use your Aviva Home account to change your payment details before renewing your policy. Here’s how:
Log in to MyAviva.
Select your Aviva Home policy, then choose View renewal details.
Look fo...
Last updated: 19/03/2025
-
Can I pay by credit or debit card on a continuous basis?
Where you select or have selected a continuous premium payment method, you'll be notified in writing prior to renewal and unless you have opted out of automatic renewals, the policy will automatically...
Last updated: 19/03/2025