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Car insurance my cover

  • What if I don't send a copy of my licence?
    Belongs to: My cover , Car insurance
    If you don't send us a copy of your driving licence, we'll have to cancel your policy and you’ll be charged a cancellation fee of £50 (plus Insurance Premium Tax where applicable) and the amount of ti...
    Last updated: 25/05/2021
  • Do you offer new car replacement?
    Belongs to: My cover , Car insurance
    We include new car replacement as standard with your policy. We’ll replace your car with a new car of the same make and model, where available, from within 12 months of you buying your car from new, i...
    Last updated: 25/05/2021
  • Where can I check my cover details?
    Belongs to: My cover , Car insurance
    You can review most of your cover details by checking your policy schedule. To download this, log in to MyAviva, select your Aviva Motor policy and look in the Documents section. Your policy schedule ...
    Last updated: 25/05/2021
  • List of DVLA licence exchange scheme countries
    Belongs to: My cover , Car insurance
    We only accept proof of No claim discount (NCD) from UK and EU insurers, or from a country that's part of the DVLA licence exchange scheme: Andorra Australia Barbados British Virgin Islands Canada Ca...
    Last updated: 12/07/2021
  • What if my car keys are lost or stolen?
    Belongs to: My cover , Car insurance
    • If you bought your policy after 21/07/2020 then if your ignition keys are lost or stolen, we’ll pay the cost of replacing the affected locks, lock transmitter and central locking interface and affec...
    Last updated: 25/05/2021