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Car insurance my cover

  • What's the difference between a main driver and a named driver?
    Belongs to: My cover , Car insurance
    The main driver needs to be the person who drives the car most of the time. You need to give us the correct information about this – if you don't give us the right details, your policy may not be vali...
    Last updated: 25/05/2021
  • What does Hire Car cover include?
    Belongs to: My cover , Car insurance
    If you have Comprehensive cover (Aviva Online cover), when you use a approved repairer we’ll provide a 3-door courtesy car while your car is being repaired,subject to availability.But what if your car...
    Last updated: 25/05/2021
  • Motor
    Belongs to: My cover , Car insurance
    How can I order another key fob? You can order additional key fobs easily by calling Keycare on the number on the back of your key fob.  Additional key fobs provide the exact same high level of cover ...
    Last updated: 25/05/2021
  • How can I cancel Keycare?
    Belongs to: My cover , Car insurance
    If you want to cancel you can do this by calling the number on the back of your key fob.  A full refund will only be available if your car policy has not commenced, or you remove Keycare or cancel wit...
    Last updated: 25/05/2021
  • I’ve lost my car keys, how do I call Keycare?
    Belongs to: My cover , Car insurance
    If the keys attached to the key fob are lost and remain lost for a period of 3 days, a claim can be submitted by contacting the Keycare Emergency Helpline on 0345 075 6182. If keys are stolen a claim ...
    Last updated: 25/05/2021