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Home insurance

  • Do you cover subsidence?
    Belongs to: My cover , Home insurance
    We do cover subsidence. The standard excess for subsidence is £1000 but if your area is deemed to be particularly prone to subsidence this excess may increase. If you claim from us for subsidence, we ...
    Last updated: 24/09/2021
  • Am I covered against vandalism under home insurance?
    Belongs to: My cover , Home insurance
    We cover you for vandalism or malicious damage as standard under our both our buildings and contents insurance policies. You’ll need to report incidents to the police within 24 hours and get a crime r...
    Last updated: 24/09/2021
  • Do you give a No claim discount?
    Belongs to: My cover , Home insurance
    We give No claim discount (NCD) up to a maximum of 5 years based on your claim history. We don’t need to see your proof of NCD for your home insurance policy, and we don’t issue a proof of NCD once yo...
    Last updated: 24/09/2021
  • How can I view my policy documents?
    Belongs to: My cover , Home insurance
    You can download all of your documents in your MyAviva account. You just need to: Log in to MyAviva. Select your Aviva Online or Aviva Premium policy, then choose Documents....
    Last updated: 24/09/2021
  • Legal service cover
    Belongs to: My cover , Home insurance
    Our customers have told us that they find legal matters complicated and difficult to understand. As a result we have put together some information which you might find useful in understanding how the ...
    Last updated: 24/09/2021