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Home insurance

  • What happens if I am moving house?
    You can change your address details online in MyAviva, so transferring your policy to your new home is quick and easy. We don’t currently offer the option to cover two properties or allow temporary co...
    Last updated: 24/09/2021
  • Who is liable for buildings insurance claims?
    Belongs to: Claims , Home insurance
    Normally it's the owner. As well as covering you for your liability as owner, we'll also cover you for claims under the 'Defective premises act.' Let's use an example. If you carry out work/alteration...
    Last updated: 24/09/2021
  • I want to make a home insurance claim
    Belongs to: Claims , Home insurance
    For home insurance claims, dial: 0345 030 7360*Please note, our claims team can only help you with claims related questions. You’ll need the following to hand: Your policy number. Specifics about wha...
    Last updated: 24/09/2021
  • What does 'business use' mean?
    Belongs to: My cover , Home insurance
    We define it as using your home for business purposes, like child-minding from home. We will only cover you if your business is clerical and nobody visits your home in relation to your work. Business ...
    Last updated: 24/09/2021
  • Are the Title Deeds to my home protected?
    Belongs to: My cover , Home insurance
    Yes – this is covered under our Aviva Online or Aviva Premium contents policies. If the title deeds to your home are destroyed in the home by a standard risk we will pay up to the limit shown to get f...
    Last updated: 24/09/2021