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Do you cover subsidence?
We do cover subsidence. The standard excess for subsidence is £1000 but if your area is deemed to be particularly prone to subsidence this excess may increase.
If you claim from us for subsidence, we ...
Last updated: 19/03/2025
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Do you give a No claim discount?
We give No claim discount (NCD) up to a maximum of 5 years based on your claim history.
We don’t need to see your proof of NCD for your home insurance policy, and we don’t issue a proof of NCD once yo...
Last updated: 19/03/2025
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Legal service cover
Our customers have told us that they find legal matters complicated and difficult to understand. As a result we have put together some information which you might find useful in understanding how the ...
Last updated: 19/03/2025
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Do I need to increase my valuables cover?
If your valuables are worth more in total than the amount shown on your Policy Schedule or quotation, then you might need to increase the cover for valuables on your policy.You can update this by foll...
Last updated: 22/06/2024
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Do you cover carpets?
If you have a contents policy, we’ll cover you for our standard risks.
Aviva Premium includes contents accidental damage cover as standard – see your policy schedule for details. So if you accidental...
Last updated: 19/03/2025