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Car insurance

  • What does 'excess' mean?
    Belongs to: My cover , Car insurance
    The ‘excess’ is the contribution you pay in the event of a claim. The compulsory Comprehensive policy excess is a minimum of £0. You can choose to pay a voluntary excess for your Comprehensive policy ...
    Last updated: 03/09/2021
  • Am I covered for volunteer driving?
    Belongs to: My cover , Car insurance
    You’re covered for volunteer driving. You don’t need to inform us if you want to be covered, but we’re unable to cover Community First Responders, unless you meet the criteria below, and other ‘Blue L...
    Last updated: 21/09/2021
  • What is Keycare?
    Belongs to: My cover , Car insurance
    If you purchased your policy before 21/07/2020 and you chose Keycare cover, you can find answers to frequently asked questions here.Losing your keys can be a huge irritation and an unwanted expense, b...
    Last updated: 03/09/2021
  • What does Increased Personal Accident cover include?
    Belongs to: My cover , Car insurance
    As standard, our Comprehensive insurance provides you, your partner and named drivers with  £2,500 per policy year in the event of death, loss of limb, loss of sight or loss of hearing following a car...
    Last updated: 03/09/2021
  • What’s a protected No claim discount?
    Belongs to: My cover , Car insurance
    It's a way of keeping your No claim discount (NCD) even when you have to make a claim on your policy. You’ll be eligible to add on Protected NCD if you meet the following criteria: You have three yea...
    Last updated: 03/09/2021