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Can I change the policyholder?
Unfortunately, we don’t provide the option for you to change the policyholder on your cover.You might need to cancel your policy and take out a new one with the correct details....
Last updated: 03/09/2021
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I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 03/09/2021
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Can I change how I pay?
You’ll only be able to change the way you make your payment (for example, from direct debit to yearly payment) when your policy is up for renewal....
Last updated: 03/09/2021
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How can I buy road tax for my car?
There are two ways you can buy road tax.
OnlineYou can apply for it on the DVLA website providing the Motor Insurance Database (MID) has been updated with your new insurance details. This way you don’...
Last updated: 03/09/2021
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What happens if I’ve forgotten my password?
If you've forgotten your password just choose the Forgotten your password? link on the MyAviva log in page and we'll ask you some security questions before you can reset it....
Last updated: 03/09/2021