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Can you contact my previous insurer to get my proof of No claim discount?
Sorry, we can't get in touch with your previous insurer to get your proof of No claim discount (NCD) for you. The only way we can get hold of it is if you upload it.
You can find your proof of NCD by ...
Last updated: 03/09/2021
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I have a paper copy of my proof of No claim discount. How can I upload it?
If your proof is a paper document, simply scan it or take a picture with your digital camera or camera phone. If it’s an email, print it and scan it or take a screenshot of it. Please make sure that t...
Last updated: 03/09/2021
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Can I send my proof of No claim discount by post or fax?
As your Aviva Online and Aviva Premium motor insurance is an online only policy,we can’t accept proof of your No Claim Discount (NCD) by post or fax. You must upload it....
Last updated: 03/09/2021
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Do you accept proof of No claim discount that was earned in another country?
We only accept proof of No claim discount (NCD) from UK and EU insurers, or from a country that's part of the DVLA licence exchange scheme:
Andorra
Australia
Barbados
British Virgin Islands
Canada
Ca...
Last updated: 03/09/2021
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My proof of No claim discount doesn't meet your requirements. What should I do?
When you send us your proof of No claim discount (NCD), we’ll need all the following information:
policy start and end date
your name as the policyholder
the number of years NCD you are entitled to
y...
Last updated: 03/09/2021