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My car keys have been stolen from my handbag. If I make a claim for replacement keys will this affect my No claim discount on my car insurance policy?
No, Keycare does not seek a contribution from your household/car insurer so your No claim discount is not affected....
Last updated: 03/09/2021
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I am due to purchase a new car soon. Do I need to ring Keycare and let them know the new car registration details?
No. All you need to do is add your new car keys to your keyfob and you will be covered....
Last updated: 03/09/2021
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Do I need to give you proof of my No claim discount?
If we can’t automatically validate your proof of No claim discount (NCD), you'll need to send us a copy of your proof from your previous insurer.The proof will usually take the form of a renewal invit...
Last updated: 03/09/2021
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Is it safe to use my credit or debit card on your site?
For most credit and debit cards, we ask for a card security code: the three-digit number on the back of your card.Depending on your card, we may also ask for a secure password (MasterCard SecureCode o...
Last updated: 03/09/2021
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What’s the difference between Hire Car and Courtesy Car?
The table below shows the differences in the standard Courtesy Car and the optional Hire Car cover.
Courtesy Car
Hire Car
Replacement car from one of our repairers for the duration of any repai...
Last updated: 03/09/2021