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Can my new insurer call you to validate my No claim discount?
We won't be able to validate your No claim discount with your new insurer over the phone.
If you cancel your policy at renewal or the policy lapses, you'll be able to find your proof of No claim disc...
Last updated: 24/09/2021
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How can I check if my policy is on auto-renewal?
You can check if your policy is on auto-renewal by logging into your Aviva Motor account. Here’s how:
Log in to MyAviva.
Select your Aviva Motor policy, then choose Details.
Scroll down to the My...
Last updated: 15/10/2021
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How can I pay for my renewal?
If your policy is set to renew automatically, then we’ll renew your policy at your policy expiry date using the payment details we currently hold for your policy. However, if you don’t want to use the...
Last updated: 24/09/2021
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How can I change my payment details?
You can use your Aviva Motor account to change your payment details before renewing your policy. Here’s how:
Log in to MyAviva.
Select your Aviva Motor policy, then choose View renewal details.
L...
Last updated: 24/09/2021
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Why has my No claim discount (NCD) been reduced?
If you’ve made a claim in the last 12 months, this may have affected your No claim discount and may affect your renewal premium.If you have a claim that’s currently being resolved and liability hasn’t...
Last updated: 24/09/2021